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Twelve Tales of PXmas: Stories of Product Experience Victory

On Day 12 of our PXmas celebration, we unwrap a dozen inspiring stories from brands around the world that have transformed their product experience with Akeneo. Each story highlights a unique challenge, a strategic solution, and quantifiable impact, proving that great product information is good for business and essential to customer delight.

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    Keywords

    Akeneo Community
    eCommerce
    PIM

    It wouldn’t be PXmas without a grand finale! 

    For Day 12 of our 12 Days of PXmas, we’re spotlighting the real-world impact of great product experiences. This roundup brings together 12 Akeneo customer stories that show how brands are turning complex product data into faster launches, smarter workflows, and more compelling customer experiences across every channel. 

    So grab a cup of cocoa, cozy up, and unwrap the ingenuity and impact behind twelve transformations from 2025.

    12 Stories of PX Success

    1. Tiffany & Co.

    Tiffany & Co. modernized and centralized its product information management by implementing Akeneo Product Cloud, enabling the brand to: 

    • Clean and structure complex product data 
    • Eliminate errors and duplications 
    • Support multiple market catalogs with greater precision and consistency

    With a stronger governance framework and integrations across systems like Salesforce Commerce Cloud, Algolia search, and Adobe DAM, Tiffany significantly improved data accuracy and accelerated its global expansion, launching and supporting seven new markets in six months, with notable reductions in time-to-market and enhanced localized product experiences that reinforced the brand’s high standards for global customers. 

    Learn more about Tiffany & Co.

    2. Fossil

    Fossil, the global lifestyle accessories company known for watches, jewelry, and leather goods, transformed its product information management by adopting Akeneo to replace fragmented spreadsheets and manual processes, centralizing all customer-facing product data and automating content creation with translation tools and rules features. 

    This shift brought: significant improvements in data accuracy (up to an 85% increase), faster access and updates across channels, and more efficient seasonal product launches, enabling Fossil to scale its global operations and enhance the online customer experience while strengthening its competitive advantage. 

    Learn more about Fossil

    3. Sealed Air

    Sealed Air, a global leader in protective and food-safety packaging best known for Bubble Wrap®, moved away from disparate systems and manual spreadsheets to a centralized, structured source of truth that supports scalable growth and preserves decades of product expertise with Akeneo. 

    This digital transformation not only streamlined internal workflows and improved data access and accuracy, but also strengthened partner enablement by providing detailed and consistent product content, automated data sharing, and enhanced import/export capabilities; all of which were efforts that helped Sealed Air earn Akeneo’s 2025 Expansion Award for driving growth across new and existing channels. 

    Learn more about Sealed Air

    4. JC Perrault

    JC Perreault, a family-owned Canadian retailer of high-end furniture and appliances, modernized its digital operations by implementing Akeneo Product Cloud to centralize and standardize product information that had previously lived in outdated, manual systems. 

    By creating a single source of truth for product data and assets, leveraging AI for translation and enrichment, and automating workflows with integrations, the company: 

    • Dramatically improved data quality 
    • Accelerated product launches from two weeks to just 24 hours 
    • Expanded its online catalog fourfold while ensuring consistent, enriched product experiences across both its JC Perreault and Espace 67 brands

    Learn more about JC Perrault 

    5. tectake

    Tectake, a European home and garden retailer selling approximately 2,000 products across 80 marketplaces in 16 countries, consolidated its fragmented product data tools into Akeneo PIM to create a centralized source of truth, and implemented Akeneo Activation to streamline marketplace syndication. 

    By replacing manual workflows and disparate systems with a unified platform, tectake drastically reduced marketplace integration time from months to just 15 days, automated attribute mapping with reusable templates, and gained real-time alerts that help prevent product delistings and ensure consistency across channels. This transformation not only accelerated time-to-market and improved marketplace performance but also empowered the team to proactively manage product experiences at scale, supporting strategic growth across diverse global channels.

     Learn more about tectake

    6. Courir

    Courir, a fashion-driven sneaker retailer and winner of the 2025 Akeneo Accelerator Award, transformed its product information workflows by adopting Akeneo and moving from manual, time-intensive processes to a centralized, AI-powered system that dramatically increased operational efficiency and digital agility. 

    By consolidating product data in a single source of truth and integrating tools like the BEE App and a custom troubleshooting dashboard, Courir: 

    • Cut product description and translation time by over 90% 
    • Reduced manual entry by 97% 
    • Sped up video uploads by 66% 
    • Achieved a 96% product publication rate, resulting in faster time-to-market, higher-quality enriched product experiences, and scalable omnichannel growth online and in stores. 

    Learn more about Courir 

    Meet with an Akeneo Expert Today to Start Your PX Journey

    7. Steelcase

    Steelcase, a global leader in office furniture and workspace solutions, modernized its cumbersome, manual product data processes by adopting Akeneo PIM and Akeneo Supplier Data Manager (SDM), creating a centralized source of truth that empowered business users to enrich and manage data independently of IT and significantly reduced manual work across multi-regional product records and supplier onboarding. 

    With automated linking of assets like images and finishes, streamlined supplier data ingestion, and improved governance, Steelcase cut annual manual effort for supplier data by over 60% and accelerated product release workflows by more than half, driving greater operational efficiency and faster time-to-market. 

    Learn more about Steelcase 

    8. Leatherman Tools

    Leatherman, the iconic multi-tool maker, replaced its outdated legacy product information system with Akeneo Product Cloud to unify product data across teams, improve accuracy, and accelerate time-to-market, while also introducing PX Insights to bring the voice of the customer directly into the product record. 

    By centralizing workflows and surfacing real-time review data and AI-generated recommendations inside Akeneo, the team uncovered new use cases, such as IT professionals using rescue scissors as cable cutters, leading to optimized content, expanded SEO and metadata strategies, and fresh go-to-market opportunities. This customer-informed approach helped Leatherman transform data into strategic insights, elevate product experiences, and open new market possibilities based on how customers actually use their products. 

    Learn more about Leatherman Tools 

    9. Giant Tiger

    Giant Tiger, a Canadian value-focused retailer with over 260 stores, implemented Akeneo to centralize previously siloed product information and assets to improve collaboration and operational efficiency across teams. 

    By replacing disconnected spreadsheets and inconsistent asset storage with a single source of truth and structured asset tagging, Giant Tiger significantly increased product data completeness from about 60% to nearly 100% online, accelerated time-to-market through faster asset search and management, and empowered its teams to focus on strategic work instead of manual tasks; efforts that earned the company Akeneo’s 2025 Leadership Award for excellence in product information and asset management. 

    Learn more about Giant Tiger 

    10. Tikamoon

    Tikamoon, a European direct-to-consumer furniture brand known for sustainable, high-quality solid wood products, overcame data inconsistency and system limitations by implementing Akeneo Product Cloud as a centralized source of truth, replacing an outdated CMS that restricted attributes and visual storytelling. 

    By integrating Akeneo with key composable technologies like Cloudinary (DAM) and Sylius (eCommerce), and leveraging AI to automate content optimization and multilingual workflows, Tikamoon greatly expanded its product galleries, improved international syndication, and delivered richer, consistent product experiences across channels and markets, all while enabling a 20% larger catalog to be managed without growing the team

    Learn more about Tikamoon

    11. ABB

    ABB, a global leader in electrification and automation, revolutionized its product catalog production by implementing Akeneo alongside InBetween’s smart automation software to centralize and structure product data and fully automate the creation of its massive 600-page 501 Catalog. 

    What once took 6–8 months and extensive manual effort across teams now completes in just 18 hours, with the ability to update catalogs daily, add new products instantly, and generate localized, multilingual print and web versions with consistent, accurate information. This dramatically increased efficiency, freed up resources for strategic work, improved time-to-market, and ensured high data reliability and consistency across all formats, enabling ABB to deliver richer customer experiences and targeted marketing materials faster than ever. 

    Learn more about ABB

    12. Henderson Food Service

    Henderson Foodservice, a long-established distributor serving thousands of hospitality and foodservice customers across Northern Ireland and the Republic of Ireland, strengthened its product data operations by partnering with Akeneo and deploying Supplier Data Manager (SDM) to centralize and automate supplier collaboration on product information. 

    Facing complexity from more than 360 suppliers and strict UK/EU regulatory requirements for allergens, ingredients, and labeling, the company moved from manual, inconsistent processes to a connected workflow where suppliers upload structured data directly into SDM and Akeneo’s validation rules ensure compliance and completeness before it flows into the PIM, dramatically reducing processing time per product (saving an estimated 10 minutes per item), improving data accuracy and compliance, and transforming supplier relationships into a competitive advantage with faster time-to-market and greater transparency across every SKU. 

    Learn more about Henderson Food Service

    That’s a Wrap on the 12 Days of PXmas

    As we close out our 12 Days of PXmas, we hope these 12 customer stories have filled you with as much inspiration as holiday cheer! Whether you’re dreaming of cleaner catalogs, faster launches, better marketplace performance, or simply happier customers, there’s a lesson here for every product experience journey. 

    Here’s to taking these stories into the new year. May your data be merry, your workflows be bright, and your PX goals reach dazzling new heights. Cheers to continuous innovation and a very PXmas to all!

    Are you ready to take the next step?

    Our Akeneo Experts are here to answer all the questions you might have about our products and help you to move forward on your PX journey.

    Casey Paxton, Content Marketing Manager

    Akeneo

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