Akeneo Product Cloud
Product Cloud Packages
PIM Manage & Enrich
SDM - Onboard Suppliers
Syndication - Activate Product Experiences
Shared Catalogs
Insights - Analyze & Act
Integrations
Professional Services
Training & Certification
PX Strategy Self Assessment
The Akeneo Partner Ecosystem
Become an Akeneo Partner
Blog
Resource Library
Support & Help Center
Become an Akeneo Contributor
Download Now
"*" indicates required fields
NRF 2025
Join Akeneo at Retail's Big Show in NYC and elevate your product experience strategy!
Register NowRegister NowRegister NowIn this infographic, we dive into some of the unexpected consequences that return rates can have on your business, as well as a step-by-step recommendation for how to mitigate these return rates through your product information.
Let’s talk about it; the dreaded return.
Businesses fear it because of the associated expenses, both in terms of direct costs like shipping, restocking fees, and processing, and indirect costs such as lost sales and negative customer experiences.
And consumers hate the time-consuming and often frustrating process of trying to obtain the item they initially ordered, with 63% of consumers saying that having to return an item gives them a negative view of the retailer.
It’s safe to say that it benefits both the consumer and the retailer to try to minimize the amount of returns. But in a world of “serial returners”, what’s a business to do?
The secret lies in your product information; over half of all consumers (54%) blame the need for a return on incorrect pre-purchase product information.
In this infographic, we dive into some of the unexpected consequences that return rates can have on your business, as well as a step-by-step recommendation for how to mitigate these return rates through your product information.
"*" indicates required fields
Discover how Akeneo addresses the unique challenges faced by the manufacturing industry, such as siloed product information, outdated eCommerce platforms, and the complexities of omnichannel strategies. By leveraging the Akeneo Product Cloud, manufacturing organizations can centralize and enrich their product data to create a single source of truth, enabling faster time-to-market, seamless scalability, and superior customer experiences. This guide provides actionable insights for VPs of eCommerce marketing, highlighting real-world applications to modernize platforms and optimize operations for efficiency, accuracy, and agility in a dynamic market landscape.
Read the whitepaper
In this report by Forrester Research, discover the power of the circular economy, where rethinking the traditional supply chain model can offer solutions to reduce consumption, extend product lifecycles, and encourage recycling and reuse. Packed with real-world examples and actionable insights, this report provides a comprehensive look at how manufacturers can adopt circular strategies to cut costs, reduce environmental impact, and stay ahead of regulatory demands.
Read the whitepaper
This holiday season, shoppers are blending online and in-store experiences, tightening their budgets, and prioritizing eco-friendly purchases more than ever before. From omnichannel optimization to sustainability-driven purchases, discover key insights that will help you maximize holiday sales and minimize the dreaded post-holiday return season.
Read the whitepaperSign up for our newsletter and stay ahead of the curve on everything you need to know about product information management, product experience management and how to unlock growth for your organization.
