Our latest survey reveals the top 10 insights into consumer return behavior. Whether you’re a retailer looking to reduce return rates or a brand aiming to build a stronger customer relationship, these findings will help you turn returns from a headache into an opportunity.
Discover what a customer feedback loop is, how it works, and why it matters for modern brands looking to stay competitive. Learn the benefits and challenges of implementing feedback loops, the difference between positive and negative feedback, and how companies like Amazon and Coca-Cola use them to strengthen customer relationships. Plus, explore how tools like PIM can improve the feedback process and help turn insights into meaningful action.
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In honor of Earth Day, we take a look at why there is consumer and legislative pressure on businesses to implement transparent, sustainable practices, and how the right foundation of product information and the right intelligent technology can help businesses drive real change, both for the planet and for their customers.
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Explore why outdated SEO tactics no longer meet the demands of today’s search behavior—and how to adapt. From intent-focused strategies to the role of PIM in improving product content, learn how to make SEO more effective, relevant, and human-centered.
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Learn how brands like Perplexity, Sephora, OpenAI, and Amazon are leveraging AI to reshape the customer journey—from intent-based search and virtual try-ons to intelligent agents and personalized shopping assistants. See how AI, powered by clean product data, is helping businesses drive engagement, boost efficiency, and stay competitive in a rapidly evolving digital marketplace.
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Leading analyst firms IDC and ISG have released their 2025 assessments of Product Information Management (PIM) and Product Experience Management (PXM) vendors. Akeneo has been named a leader across multiple categories. Here’s a look at the highlights from five key reports.
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Discover how businesses are using PIM to prepare for the EU’s Digital Product Passport (DPP)—centralizing product data, enabling supply chain transparency, and supporting sustainability goals. Learn how this powerful combination helps brands stay compliant, build trust, and deliver the clear, accurate product information customers expect in a more circular economy.
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Businesses are facing mounting pressure from every direction, from tariffs and regulations to evolving consumer demands. Discover four actionable strategies that can help you stay ahead of the curve, from streamlining supplier onboarding to scaling into new markets with localized content. Learn how the right tools and the right mindset can turn uncertainty into opportunity, future-proofing your product experience operations for whatever comes next.
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Point-of-Sale systems are transforming how businesses operate — from processing payments to tracking data and improving customer service. Discover how POS systems work, the differences between cloud and on-premise setups, and how to choose the right solution. Learn about key features, benefits, challenges, and how tools like PIM can enhance your POS system’s power across channels.
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SAP Hybris is a powerful eCommerce and customer experience platform, but its full potential is often limited by inefficient product data management processes. Discover why integrating a PIM system is key to maximizing your SAP Hybris investment in 2025, and how Akeneo PIM integrates with SAP Hybris to drive efficiency, accuracy, and long-term growth.
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Product content syndication is transforming the way brands distribute and manage product data across multiple sales channels. By automating updates and ensuring data is effortlessly synced, businesses can optimize their product listings, improve visibility, and reduce errors. Learn the benefits and the types of tools for syndicating product content efficiently, helping brands scale their eCommerce presence with ease.
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Sustainability is transforming how brands and retailers operate. From resale and refurbishment to take-back programs, discover how businesses across fashion, food, electronics, and automotive industries are embracing the circular economy. Learn why accurate product information is the key to reducing waste, increasing customer trust, and making circular strategies a success.
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Delivering a great customer experience isn’t just about having the right technology, but about having the right data to fuel it. Discover how SAP CX and Akeneo work hand in hand to enhance personalization, improve search and merchandising, reduce returns, and drive stronger customer loyalty, all while making operations more efficient.
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