2024 B2B Survey Results

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"We streamlined the entire process into Shared Catalogs - what used to take us 2 weeks now takes 2 hours."

Matt Caffery

Solutions Architect
ASSA ABLOY

Number of Users

32

Number of Products

50,000 SKUs

Data Sources

Spreadsheets
SAP (ERP)

Distribution Channels

Mobile app
eCommerce
Shared Catalogs

You may not recognize the name, but chances are you’ve interacted with their brand a number of times. ASSA ABLOY is a global leader in innovative access solutions and security technologies, offering a comprehensive range of products and services including door locks, access control systems, entrance automation, secure identity solutions, and mobile access technologies.

 

Discover how ASSA ABLOY utilized Akeneo technology to:

  • Introduce a mobile app that provided customers with a digital place to research, compare, and purchase products, empowering customers to better themselves in their field of expertise
  • Reduce employee workload by over 40 hours a week  and decreased incoming support calls by 20%, enabling teammates to focus on high value activities
  • Rapidly pivot to meet new market challenges by creating a single source of truth for customers and internal teams alike to access product data, increasing page views by 27% and reducing the number of users leaving the site by 16%.
  • Improve upsell and cross-sell opportunities with an improved customer and product data record

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