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Akeneo News

Aug 11, 2023

3 min to read

Akeneo Product Cloud Receives the 2023 Best Customer Support Badge from Software Advice

Discover why the Akeneo Product Cloud has been recognized as a Best Catalog Management Software and Best Data Management Software from verified reviewers on Software Advice.


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We’re thrilled to announce that our offering, Akeneo Product Cloud, has been recognized as an impactful software for businesses by receiving the 2023 Best Customer Support Badge from verified reviewers on Software Advice under the following software categories:

1. Best Catalog Management Software

2. Best Data Management Software

Software Advice Badge 2023

Software Advice synthesizes verified end-user reviews to recognize the most highly-rated products in a specific software category, helping software buyers make more informed purchase decisions. (Learn more about the methodology here.)

Akeneo Product Cloud has earned an overall rating of 4.7 (out of 5) on Software Advice. Big thanks to all our customers! It would not have been possible without your constant support and feedback.

As the Product Experience company, we here at Akeneo are passionate about delivering a great product experience for OUR customers. What that means is that the Akeneo Product Cloud needs to be easily adopted and used and that our team is partnering closely with our users to help them be the champions of delivering amazing product experiences for their own products as part of an overarching Product Experience strategy at their company. We are humbled and proud to receive this recognition, and look forward to helping even more merchants to establish product experience strategies at their companies too.

Here’s what our users have to say about their experience working with us:

“The product completeness and data quality features make it really easy to manage data quality per channel. The ease of use of the platform for unique views & filters makes it easy to identify and fix products that have data issues.” – Garreth

“{We love the} Drag & Drop features as well as the ease of mass imports & exports for product information. We migrated from an outdated PIM where everything was inputted manually so this program has greatly sped up our internal processes.” – Forrest

“We were looking for a platform to manage product data and syndicate it to downstream applications. This data goes to our eCommerce site, our customers’ eCommerce sites, a new automation platform, and internal data analytics tools. We’re very happy and would recommend Akeneo to anyone who asked.” – Trenton

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About Akeneo Product Cloud

Akeneo is the Product Experience (PX) company, helping organizations deliver enriched, engaging, consistent, and compelling product experiences across the entire customer journey. By providing best-of-breed technology and expertise, Akeneo equips global brands, manufacturers, distributors, and retailers to deliver omnichannel customer experiences that turn browsers into buyers. 

As the Product Experience company, Akeneo helps leading brands, manufacturers, distributors, and retailers such as Chico’s, Staples Canada, Boohoo, Canon USA, BoxyCharm, The Very Group, and LVMH deliver engaging and compelling product experiences that foster customer loyalty. With its modern and best-of-breed PIM, highly-connected App Store, leading SIs, and API-driven technology, Akeneo dramatically improves product data quality and accuracy, simplifies catalog management, and accelerates the sharing of product information across all channels and locales.



About Software Advice

Software Advice guides businesses through the software buying process. Through 1-on-1 conversation and trusted insights, industry-specific advisors guide buyers to top software options in as little as 15 minutes (and it’s 100% free). Founded in 2005, Software Advice has helped more than 900,000 businesses find the right software for their specific needs. Software Advice also features over 2 million verified user reviews to ensure people feel confident in their technology decisions. For more information, visit

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