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PX Insights – Turn Real-World Signals Into Product Intelligence

What if your product content could adapt in real time to how customers shop, search, and speak?

PX Insights, a powerful capability within Akeneo Product Cloud, transforms customer behavior signals—like Google Shopping performance, product reviews, and AI-powered search rankings—into actionable insights inside your PIM.

From boosting visibility in search and shopping platforms to refining content based on reviews and understanding how AI recommends your products, PX Insights helps you close the feedback loop and create smarter product experiences—everywhere your customers are.

Optimize Google Shopping performance, daily.

Get real-time visibility into product issues affecting your ad performance—from missing attributes and too-short descriptions to pricing mismatches.

PX Insights helps merchandising and acquisition teams take action fast, reduce wasted spend, and improve ad eligibility—directly from Akeneo PIM.

Make customer insights actionable.

Turn customer feedback into better product content.

Connect with Yotpo, Bazaarvoice, or your own review platform to surface sentiment trends, spot missing attributes, and adjust product content at scale. 

PX Insights makes voice-of-customer data accessible, structured, and ready for action.

Make customer insights impactful.

Be found in the new world of AI-powered shopping.

Understand how your products are interpreted and recommended by tools like ChatGPT and Perplexity. 

Get an AI Search Rank, see gaps in discoverability, and take action—before your competitors even realize the opportunity.

Key benefit of PX Insights

Built into Akeneo Product Cloud, PX Insights seamlessly brings external signals into your product workflows—turning disconnected data into clear, actionable insights for merchandising, eCommerce, and product teams.

Connect Real-World Signals to Your Product Data

Break down silos by integrating customer reviews, shopping performance signals, and AI search insights directly into Akeneo Product Cloud. Empower teams to make data-informed decisions that reflect what customers actually want.

Prepare for the AI-Commerce Era

Stay ahead of competitors by understanding how your products are interpreted, ranked, and recommended by AI-powered shopping assistants like ChatGPT, Perplexity, and Google SGE. PX Insights reveals visibility gaps and gives you concrete improvement suggestions

Boost Conversions, Cut Wasted Spend

Increase ROI on digital campaigns by resolving ad eligibility issues and mismatches in product content. Improve product pages with insights from reviews to reduce returns and enhance customer satisfaction.

Seamless Integration with Akeneo Product Cloud

PX Insights works natively within Akeneo PIM, ensuring easy access, no data silos, and immediate value for eCommerce, marketing, and merchandising teams.

Key Features

Centralized Customer Insights

Access shopping performance signals and customer reviews directly within Akeneo PIM—no more siloed data or manual reports.

Intelligent Rules Engine for Automated Actions

Automate merchandising decisions by applying rules based on customer sentiment—flagging low-rated products, promoting best-sellers, and optimizing searchability.

AI-Powered Enrichment with Customer Insights

Enhance any text attributes with Akeneo’s GenAI, leveraging customer reviews to refine SEO, product descriptions, care instructions, and more.

Performance Metrics to Optimize Product Listings

Track Click-Through Rate, Ad Eligibility, and Pricing from Google Shopping to fine-tune product visibility and ad performance.

Smart Collaboration with Workflow Integration

Turn insights into action by triggering Collaboration Workflows based on customer feedback, ensuring the right teams take action when needed.

Customer Insights that Drive Business Growth

Bridge the gap between product data and customer sentiment to create better product experiences, reduce returns, and improve conversions.

Download our Akeneo PX Insights one-pager

Are you ready to take the next step?

Our Akeneo Experts are here to answer all the questions you might have about our products and help you to move forward on your PX journey.