Case Study: Legallais

After electing to adopt a PIM system, Legallais’ first criteria in reviewing options was an open-source and customizable solution. As a result, Akeneo PIM rose to the top of the pack.

The lone difficulty in the implementation phase of the company’s PIM project was the collection and preparation of data for onboarding in the PIM, which was time-consuming. After this process was completed, however, the project moved very quickly. Legallais was able to build its product catalog at an accelerated rate, then moved on to ensuring adoption among its staff. This process also moved swiftly and required just one day of training to get more than 30 users from three different teams across the company onboard.

«It must be said that thanks to the performance, flexibility, and ease of use of Akeneo PIM, the team immediately bought into the project,» said Anthony Le Courtes. «Not to mention that we benefited from the strong support of the Akeneo teams throughout the project.»

Legallais has taken particular advantage of the import and export feature of Akeneo PIM, Le Courtes added, noting that it has helped the team become more responsive and accelerate its time-to-market.

Better customer experiences

By creating a single source of truth for high-quality product information, the company is able to offer a better experience to its customers — even those outside its native land of France. The company plans to expand the use of Akeneo PIM to international development by offering a multilingual website.

Faster and more productive

After the addition of Akeneo PIM, the Legallais team is also now able to enrich products five times as quickly and can create new products and bring them online in one day. The team is also far more productive than it was before adopting a PIM.

Better search engine

With a single source of high-quality product information, the company was able to improve its customer experience by offering a dedicated search engine on its website to help customers search for products.

Qualitative product data, enriched and adapted to all channels

The processes of creation and enrichment via the PIM have allowed Legallais to improve the consistency, accuracy, and quality of information distributed to all sales channels.

Projects to come

Legallis plans to continue to expand its offering, including by using Akeneo PIM for international development to build a multilingual eCommerce offering.