Akeneo Named a Leader in the first 2026 Gartner® Magic Quadrant™ for Product Information Management Solutions

Learn More
Akeneo-Logo
Artificial Intelligence

Your First AI Agent Is the Easy Part: What Happens After the Pilot?

Your first AI agent may generate impressive results in a controlled pilot, but production introduces conflicting supplier data, changing business rules, channel requirements, approval workflows, and other agents acting on the same product record. Discover what product data teams need after the initial AI pilot so each new capability builds on the last instead of becoming another disconnected experiment.

Table of Contents

    Keywords

    Artificial intelligence (AI)
    PIM
    Retail Trends

    Snowleader was not short on product knowledge. It was short on hours.

    The outdoor retailer manages around 450,000 SKUs across more than 400 brands, with as many as 17,000 new products arriving during a seasonal launch. Writing every description from a blank page was never going to scale comfortably.

    So the team introduced AI-generated product descriptions built from structured product data. Prompts were configured by product family and brand tone, while the content team remained responsible for reviewing and refining the results. 

    According to Snowleader, the approach reduced the time spent writing descriptions by around 20%. That is a meaningful win: less repetitive work, faster launches, and more time for storytelling and optimization. 

    It is also a good example of what a successful first AI use case looks like.

    But it is not the end of the story.

    Once one agent starts delivering value, the next questions arrive quickly. Could another agent onboard supplier files? Could one enrich missing attributes? Could a Quality Agent validate the result before the Content Agent acts? Could a Localization Agent prepare the approved copy for every market?

    The pilot proves that AI can complete a task. What comes next determines whether it can become part of a product operation your teams can actually rely on.

    The Gap Between Adoption and Impact

    Businesses are not waiting to experiment with AI. McKinsey’s 2026 State of AI survey found that nearly nine in ten respondents reported regular AI use in at least one business function.

    However, scaling is a different matter; the same survey found that only 44% said AI was being scaled across their enterprise, and just 37% attributed any EBIT impact to it. McKinsey also found that the highest-performing organizations were more likely to redesign workflows around AI rather than simply insert AI into existing processes.

    That distinction matters for product data teams.

    A pilot usually works with a carefully selected product family, a limited number of sources, and a well-understood workflow. Production introduces less tidy conditions: conflicting supplier values, unusual product structures, updated channel requirements, new markets, approval delays, and claims that require legal or technical judgment.

    The model has not suddenly become less capable. The job has simply become real.

    The Second Agent Changes the Conversation

    One agent can often operate as a contained project, but as soon as you add another, the dependencies become more visible.

    Imagine that your Supplier Data Agent updates a product specification. Should the Enrichment Agent act immediately, or wait for validation? Should the Content Agent regenerate the description? If the content changes, should every translated version be updated? Should the Syndication Agent pause publication until the new information is approved?

    Without a shared operating foundation, agents may use different copies or versions of the same product information. The Content Agent may act before the Quality Agent finishes its review. The Localization Agent may translate content that is still changing upstream. Each agent can appear successful in isolation while the full process becomes harder to control.

    The 10 AI Agents Your Team Should Be Planning For

    What Orchestrating Multiple AI Agents Requires

    Moving beyond the pilot requires more than connecting an agent to additional data. Four capabilities become especially important:

    One shared product record: Every agent needs access to the same governed source of product truth. If attributes conflict or ownership is unclear, the agent may confidently act on the wrong value.

    Clear sequencing: Supplier ingestion, enrichment, validation, content generation, localization, and activation are connected stages. An agent needs to know not only what to do, but when it is safe to do it.

    Shared business context: A generic model does not know your taxonomy, approved terminology, brand voice, product-family rules, or marketplace requirements. That knowledge has to be structured so it can be reused across agents rather than recreated inside every prompt.

    Oversight and traceability: People still need to review decisions involving uncertainty, compliance, technical accuracy, or brand judgment. Teams must also be able to see which source an agent used, what it recommended, who approved it, and what ultimately changed.

    This lifecycle approach reflects broader guidance such as the NIST AI Risk Management Framework, which encourages organizations to incorporate trustworthiness and risk management throughout the design, deployment, use, and evaluation of AI systems, not only at the pilot stage.

    What to Do After a Successful Pilot

    Resist the temptation to move directly from a polished demonstration to the entire catalog.

    Start by testing the agent against a representative mix of product families, suppliers, exceptions, and channels. Confirm that it can retrieve the right context, identify authoritative sources, and handle imperfect inputs.

    Next, define the decision boundaries. Which actions can happen automatically? Which require review? Which must remain human-led? Make sure reviewers receive the evidence behind a recommendation, not only the final answer.

    Finally, measure the process rather than the novelty. Compare manual effort, cycle time, accuracy, acceptance rates, review time, publication success, and downstream impact before and after deployment.

    A pilot should lead to one of four decisions: expand, refine, redesign, or stop.

    Your first agent shows what AI can do. The choices you make after the pilot determine whether the next agent becomes another isolated experiment, or part of a connected product operation where every new capability builds on the data, governance, and lessons already in place.

    The Agentic PIM Playbook: The 10 AI Agents Your Product Data Team Should Be Planning For

    Discover the 10 AI agents reshaping product operations, and the trusted product data foundation you need to make them work together at scale.

    Casey Paxton, Content Marketing Manager

    Akeneo

    Continue Reading....

    Artificial Intelligence

    What’s Holding AI Back, According to IT Leaders

    Organizations may feel confident about their AI readiness, but IT leaders are confronting a more...

    Artificial Intelligence

    Build or Platform? Choosing the Right Foundation for AI Agents in Product Data

    A custom AI agent can be an effective way to solve a focused product-data problem, but the picture...

    Artificial Intelligence

    The 10 AI Agents Every Product Data Team Should Be Planning For

    AI agents are beginning to take on everything from supplier onboarding and enrichment to content...