It Takes More Than Technology to Create a Memorable User Experience

Customer exeperience
Consumer companies across the globe, regardless of sector, are all moving toward a common goal: creating the best possible experience for the customer.

How can organizations work to not only create good customer experiences but to create custom and memorable ones by mobbing beyond just using new technologies?

Read the full article on Forbes…

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Omnichannel Commerce: Which Customer Experience for Which Channel?

Online sales continue to grow in the United States and around the world. In 2016 alone, the US had 177.8 million online buyers who made purchases totaling $409.2 billion. By 2021, those numbers are expected to significantly increase, with a predicted 204.4 million online purchasers spending a total of $603.3 billion. While offline sales remain…

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