en

en

Company

Mar 18, 2020

Business Continuity Plan During COVID-19

Dear Customers + Partners, ...

Keywords

akeneo community

PIM

pim community

product experience

product experience management

product information

product information management

pxm community

Dear Customers + Partners,

Around the world, the COVID-19 pandemic and resultant economic, social, and political turmoil have changed our daily lives. Many European countries such as the UK, Italy, France… have closed all their schools and have asked people to stay home and limit social interactions as much as possible. Working from home whenever possible has now become a civic act that slows the spread of the virus and saves lives, protecting the elderly, the vulnerable, and each one of us.

As a global company with offices and employees all over the world, Akeneo is already experienced in managing a virtual workforce and has taken all the necessary decisions to be able to work and serve our community (customers and partners) as usual. As a cloud-based business, we are fortunate to have a suite of tools that keep our business operating smoothly, no matter where our people are. We have also increased the capacity of our infrastructure to ensure the current ramp-up. Therefore, at this time, we do not anticipate any impact on our ability to continue to render services to our customers.

Please note that for the safety and health of our teams, business travel at Akeneo is on freeze until further notice, but we all remain operational and ready to run meetings and workshops via video conference. We keep doing everything we can to ensure our products and services will help support your own operations in the best conditions.

Our dedicated maintenance and support teams are available for you as usual. You can reach us through our regular communication channels.

We wish you, all of your employees, and loved ones to stay healthy and to get through this unusual period as well as possible, together.

Fred de Gombert,

Akeneo CEO

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