Get full support with Akeneo PIM Enterprise and Growth Edition!

You receive comprehensive professional support as part of your Akeneo PIM Enterprise or Growth Edition licenses.
Our support team will assist you if you encounter bugs or have any questions.

We guarantee to log and acknowledge your request within 4 Akeneo business hours. You'll receive a fast and accurate response. If we find that a bug is linked to our product, we’ll fix it according to the SLA terms of your contract.

Purchase a book of help tickets

Purchase a book of help tickets and receive assistance from our team of Akeneo experts!