IDC Spotlight Report: The Power of a PX Strategy in Omnichannel Commerce


Akeneo Leadership

CEO / Co-Founder

Fred de Gombert

Prior to founding Akeneo, Fred was the e-commerce director at Smile, the largest open source system integrator in Europe. Since then, he has become a proven expert in e-business and open source having helped some of the largest retailers in the world (Chantelle, The North Face, Nestlé, Decathlon, etc.) build their e-commerce strategy.

When not leading the world’s most open and generally awesome PIM, Fred can be found exercising his passion for improv theater. And he loves David Bowie. Don’t say anything bad about David.

CTO / Co-Founder

Benoit Jacquemont

Prior to founding Akeneo, Benoit was the CTO for Smile, the largest open source system integrator in Europe.
He is an expert in complex web applications, having spent the last 5 years managing a team of 450+ open source developers and launching some of the largest European websites.

In his time outside the office, Benoit shares with us his passion of building and flying model airplanes in our park. We tried. Some of them are still stuck in the trees.

Chief Financial Officer

Nadine Pichelot

Nadine supports the company through its next phase by implementing infrastructure and processes that support profitable and sustainable growth. She brings 35 years of experience as a COO and CFO for global companies in the tech sector, including most recently at Anaplan.

Chief Product Officer

Andy Tyra

Andy is collaborating with the Engineering, Product, and Design teams to define Akeneo’s overall technical and product strategy and lead the company toward operating in a multi-product modality. Tyra was a founding team member on AmazonFresh and AWS Marketplace, building these businesses to materiality from the very beginning. He also led Whereby as CEO in 2023.

Chief Strategy Officer

Kristin W. Naragon

Before joining Akeneo, Kristin Naragon was global go-to-market strategy leader for Adobe’s marketing automation offering.
She also brings many years of experience spearheading alliances, sales, strategy, product marketing, and go-to-market capacities for B2B tech companies, from high-growth startups to category defining major corporations. Kristin earned her MBA from Harvard Business School and an undergraduate degree from Pennsylvania State University. Outside of work, Kristin enjoys fitness and contributing back to the community with her husband and two kids.

Chief People Officer

Sabrina Jaksa

With a career spanning over twenty years, Sabrina joins Akeneo after serving as the Group Chief People Experience Officer at Singapore-based Funding Societies | Modalku, the pioneer of SME Digital Financing Platform and Debt Investment Platform. Here, she delivered career highlights, including achieving the highest employee retention rates in the history of the company (more than 40%) as well as increasing the eNPS score by a staggering +322%. Other career milestones include implementing DEI strategies and becoming an industry leader in gender diversity, increasing women in leadership positions by 8%. Sabrina is an award-winning HR coach, consulting start-ups and SMEs on a variety of pain points such as culture, values, recruitment, learning & development, people management, HR compliance, operations, KPIs, and OKRs. She has also held multiple HR roles at Hootsuite, ultimately as the Head of Human Resources, where she orchestrated the opening of three regional offices in Singapore, Hong Kong, and Sydney. Additionally, she is a dedicated mentor and actively helps grow the careers of aspiring professionals in the HR field.

Chief Operating Officer

Mark Holenstein

Mark joins with more than 25 years of leadership experience across the retail, e-commerce, and PIM industries. Prior to joining Akeneo, Holenstein held the position of COO at SaaS vendor Signavio, where he successfully scaled and optimized the Go-To-Market teams and strategy, both of which were instrumental in the company’s $1.2B sale to SAP in 2021.

Before joining Signavio, Holenstein spent ten years at Hybris, a market-leading omnichannel commerce platform, where he grew their market share across EMEA. After playing an instrumental role in Hybris’ sale to SAP in 2013, Holenstein stayed on to lead EMEA sales in the newly created SAP Hybris division. Through his leadership, he guided the division, later renamed SAP CX, to combined revenues of $1B while overseeing a team of more than 800 global employees.

Chief Experience Officer


Ziggy, our little hydra, was born on February 9th, 2016.

When it came the time to baptize this little creature, we surveyed the Akeneo team and the answer was obvious: our beloved hydra would be named Ziggy, in memory of Ziggy Stardust, one of David Bowie’s alter egos.

Ziggy has become Akeneo’s official mascot pretty quickly and today, our community manager. She is the connection between Akeneo teams and our beloved community. She is traveling all around the world and spreading happiness wherever she goes. You can follow her on social media with #ziggythehydra and contribute to her adventures…

Oh, and yes, Ziggy is a she.


Board Member

Steffan K. Peyer

Steffan first joined Summit Partners as an Associate in 2007. Today, he focuses on the technology sector in Europe. He is an American and Swiss national and speaks German and English. His investment and board experience includes 360T Group, Akeneo, Elatec, Market Logic, PatSnap, Red Points, RELEX Solutions and Signavio.

Prior to rejoining Summit in 2013, Steffan was a member of the management team of Turbulenz Limited. Before that, he worked for UBS Investment Bank.

Steffan holds a BS in finance and accounting, magna cum laude, from Boston College.

Board Member

Reza Malekzadeh

Reza is a general partner at Partech Ventures, primarily focused on the infrastructure, datacenter and enterprise markets. He has built his career and reputation by joining early stage ventures and leading them to a successful exits as well as by working in large groups to help their transition to new business models.

Reza started his career as employee #10 at VMware, and left the team to create his company, Twingo Systems, which was acquired by Cisco Systems in 2004. Then, Reza joined Akimbi Systems which was acquired by VMware in 2006, where Reza then served as Head of Products & Marketing. Eager to reunite with early stage companies, Reza joined Nimbula, a provider of private cloud infrastructure management software, as VP of Sales and Marketing. Nimbula was successfully acquired by Oracle in 2013.

Between his time at Nimbula and Partech, Reza was head of Marketing at Cumulus Networks, a company that designs and sells Linux operating systems for networking hardware.

Board Member

Stephan Dietrich

Stephan Dietrich is a serial entrepreneur and investor with 25 years of experience in enterprise software and a strong operational track record of growing and scaling start-ups all the way to successful exits.

In 2013, he sold his last brainchild Neolane to Adobe for $600M, a 10x multiple on revenue. He stayed at Adobe until early 2018 as a GM of his business and grew it at a 40% CAGR over those 4 years.

Stephan is now Executive in Residence for General Catalyst, a tier 1 US Venture Firm with over $6Bn under management. He brings his skill set and experience to high growth SaaS companies as an advisor, independent director and investor. He specializes in helping European enterprise software firms land, scale and successfully exit in the USA.


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