Mar 11, 2022
As technology continues to exert its influence on commerce, digital trends are changing rapidly – and we are only scratching the surface. The number of people making purchases online is slated to rise to roughly 6.4 billion by 2024. This rapid growth in global digital sales — and its dispersion — underscores the dramatic changes the retail industry is undergoing. With more channels and different avenues for reaching customers, a great customer experience is no longer a “nice-to-have” – it’s an urgent need.
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