{"id":46573,"date":"2017-04-03T23:00:50","date_gmt":"2017-04-03T23:00:50","guid":{"rendered":"https:\/\/www.akeneo.com\/blog\/retail-chatbots-2\/"},"modified":"2024-07-04T06:51:08","modified_gmt":"2024-07-04T06:51:08","slug":"retail-chatbots","status":"publish","type":"post","link":"https:\/\/www.akeneo.com\/fr\/blog\/retail-chatbots\/","title":{"rendered":"The Critical Infrastructure Needed to Power Retail Chatbots"},"content":{"rendered":" \n \n
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\n Product Experience<\/span>\n <\/div>\n

The Critical Infrastructure Needed to Power Retail Chatbots<\/h1>\n
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Chatbots are all the rage in retail management and technology circles.Chatbots create a dialog with humans that simulate a natural conversation and he…<\/p>\n <\/div>\n <\/div>\n <\/div>\n

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\n \"\" <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/div>\n <\/section>\n \n Chatbots are all the rage in retail management and technology circles.
Chatbots create a dialog with humans that simulate a natural conversation and help users find products or services that fit their situations. The promise of chatbots has created huge investments and high expectations across the retail universe. While chatbots are used for a variety of tasks from customer service to internal analysis, we are focusing on how chatbots can be utilized as a new retail sales channel.\r\n\r\n\r\n\r\n
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Let\u2019s talk with the Uniqlo’s Chatbot – source: Uniqlo’s Chatbot within Facebook Messenger<\/p>\r\n\r\n

Why are chatbots so promising in retail?<\/h3>\r\n