Archives for the tag "customer experience management"
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Apr. 8, 2019
6 Must-Have PIM Features
What do customers care about most? These days, the answer seems to be compelling and exciting experiences. According to recently released research, 86…
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Mar. 25, 2019
Why PIM Is Always In Style
It takes a lot to succeed in the high-stakes world of fashion: a keen eye for style, a feel for the latest trends,…
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Feb. 13, 2019
¿Por qué importa la gestión de la experiencia de producto (PXM)?
El espacio del comercio electrónico está cambiando. Los clientes piden una experiencia de marca persuasiva y coherente dondequiera que compren. La gestión de la…
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Jan. 16, 2019
Top 5 New Year’s PIM Resolutions to Support eCommerce and Retail Growth
It’s a New Year! Have you thought about your resolutions yet? While self-development is important, now is a great time to also think…
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Dec. 14, 2018
How to Improve Sales Using PIM: 2018 Holiday Season and Beyond
eMarketer has estimated that the U.S. alone generates $1 trillion in holiday sales revenue. This holiday season, your eCommerce store will have visits…
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Dec. 11, 2018
Winning the Battle of the Brands: 2019 eCommerce Trends
Meeting 21st-century B2B and B2C customer expectations is an everyday battle for all marketing and eCommerce teams. “Experience-driven commerce” is no longer an…
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Nov. 8, 2018
Understanding the PIM and B2B Market: An Interview with Joshua Warren from Creatuity
We sat down with Joshua Warren, founder and CEO of Creatuity to get some insight on how PIM, a previously B2C focused product,…
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Nov. 5, 2018
Four Reasons PIM Will Become More Important to B2B Merchants
In today’s experience-based economy, B2B merchants and manufacturers need to optimize their product information to deliver compelling product experiences wherever buyers shop or…
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Oct. 22, 2018
Omnichannel Commerce: Which Customer Experience for Which Channel?
Online sales continue to grow in the United States and around the world. In 2016 alone, the US had 177.8 million online buyers…
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Oct. 5, 2018
It Takes More Than Technology to Create a Memorable User Experience
Consumer companies across the globe, regardless of sector, are all moving toward a common goal: creating the best possible experience for the customer….
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Sep. 12, 2018
Expert Interview with AOE: How Omnichannel Commerce is Reinventing the Customer Experience in the Travel Industry
How consumers shop for products in an omnichannel world is changing faster than ever. In particular, airport shopping has shifted as consumers can…
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Jul. 6, 2018
How to Reach Your Customers in the Voice Search Era
A new report from Juniper Research shows that smart devices like the Amazon Echo and Google Home will be installed in 55% of…
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Jun. 28, 2018
Expert Interview: PIM Market and Trends with Mark Smith, CEO of Ventana Research
In any business, creating and maintaining a great customer experience is critical to driving sales. One of the most influential components of that…