{"id":47879,"date":"2022-01-10T08:45:57","date_gmt":"2022-01-10T08:45:57","guid":{"rendered":"https:\/\/www.akeneo.com\/privacy-policy\/"},"modified":"2026-06-19T10:22:48","modified_gmt":"2026-06-19T10:22:48","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.akeneo.com\/de\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\n<section id=\"content-block_415dfb1f5c4fdddc0d6a3ae7a3d7e21b\" class=\"py-6 py-md-8 \">\n            <div class=\"container\">\n            <div class=\"row\">\n                <div class=\"col-12\">\n                                            <div class=\"text-start \">\n                                                                                        <div class=\"text-editor fs-md\">\n                                    <h1>Privacy Policy<\/h1>\n<p><em>Last Updated: May 2026<\/em><\/p>\n<p><span style=\"font-weight: 400;\">The website www.akeneo.com (hereinafter the &#8222;Website&#8220;) is Akeneo&#8217;s corporate website, presenting the company, its products, services, solutions and related content. The company Akeneo SAS (hereinafter &#8222;Akeneo&#8220;) is the publisher and acts as data controller.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This privacy policy explains how, during the access, use, navigation, and consultation of the Website and Akeneo\u2019s Products by users (hereinafter &#8222;Users&#8220; or &#8222;you&#8220;), Akeneo collects, uses, and protects your personal data in accordance with the requirements of the General Data Protection Regulation (GDPR) and, where applicable, other applicable data protection laws.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Akeneo does not knowingly collect personal data from individuals under the age of 16. If you are under 16, please do not provide any personal data through our Website or products. If we become aware that personal data has been collected from a person under 16 without parental consent, Akeneo will take steps to delete it.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this privacy policy, you will find information on the following:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> What personal data is processed?<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> What are the purposes of collecting personal data?<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Who are the recipients of the personal data?<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Are the personal data transferred outside the European Economic Area?<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> What security measures are implemented by the Data Controller?<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> What is the retention period for the data?<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> What are the rights of Users regarding the use of their personal data?<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Who are the contacts in case of questions about this privacy policy?<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> What are the rights of users located outside the EEA (including California)?<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Is there automated decision-making and profiling?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">We invite you to read this policy carefully, which explains how Akeneo uses your personal data. This policy complements any document or information referring to the policy.<\/span><\/p>\n<h3><b>What Personal Data is Processed?<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Akeneo collects personal data when you fill out a form on our Website or when you subscribe to our newsletter or a demonstration. Akeneo also processes personal data of business contacts (clients, prospects, partners) and users of its products. The collected data includes:<\/span><\/p>\n<div class=\"responsive-table\"><table>\n<thead>\n<tr>\n<th><b>Data type<\/b><\/th>\n<th><b>Examples of data<\/b><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Identification Data<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Name, First Name<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Contact Information<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Email address, phone number<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Professional Data<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Information about your company (revenue, number of employees), job position<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Data related to your access to website resources<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Date and time of downloads, chatbot discussions<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Data related to your interactions with Akeneo<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Information requests, complaints, exchanges with our services<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Data related to your participation in Akeneo events<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Date and purpose of the event<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Data related to your contributions on the website<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Testimonials, Case studies (may include your photograph, voice, video)<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Data related to your job application (&#8222;Careers&#8220; section)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">CV, cover letter, photograph<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Data related to your free trial registration<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Email address, name, company details, job title, usage activity, product data entered during the trial<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Data related to your guest access to Akeneo products<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Email address collected for one-time password (OTP) authentication<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Business contact data (B2B)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Name, professional email, job title, company name, collected via CRM, events or prospecting tools (e.g. LinkedIn Sales Navigator, ZoomInfo)<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">Some of this data is mandatory, while others are optional to benefit from all the services offered on the Website. The mandatory or optional nature of the personal data to be provided is indicated on the collection forms. If you refuse to provide the required data, we may not be able to process your request. We also use cookies and similar tracking technologies to collect information about your browsing activity. Cookies constitute a separate basis of data processing subject to the ePrivacy Directive in addition to the GDPR. For a full description of the cookies we use, their purposes, duration, legal basis, and how to manage your preferences, please refer to our Cookie Policy: https:\/\/www.akeneo.com\/cookies-settings\/<\/span><\/p>\n<h3><b>Purposes of Collection and Processing of Personal Data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Personal data collected during your navigation and use of the Website is processed for the following purposes:<\/span><\/p>\n<div class=\"responsive-table\"><table>\n<thead>\n<tr>\n<th><b>Purposes<\/b><\/th>\n<th><b>Legal bases<\/b><\/th>\n<th><b>Example of Personal Data Usage<\/b><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Processing User contact\/information requests<\/span><\/td>\n<td><span style=\"font-weight: 400;\">User&#8217;s consent<\/span><\/td>\n<td><span style=\"font-weight: 400;\">To contact the User again; To respond to User requests<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Processing User demo requests<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Pre-contractual measures<\/span><\/td>\n<td><span style=\"font-weight: 400;\">To contact the User again; To organize a demo of Akeneo&#8217;s solution for the User<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Processing User access requests to resources on the website<\/span><\/td>\n<td><span style=\"font-weight: 400;\">User&#8217;s consent<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Communication, user experience personalization, analysis, and service improvement<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Organizing events<\/span><\/td>\n<td><span style=\"font-weight: 400;\">User&#8217;s consent<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Facilitating User registration and\/or participation in events organized by Akeneo<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Improving Akeneo&#8217;s products and services<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Akeneo&#8217;s legitimate interest in business development<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Collecting User feedback on Akeneo&#8217;s products and services<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Publishing User testimonials on the website<\/span><\/td>\n<td><span style=\"font-weight: 400;\">User&#8217;s consent<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Publishing and quoting User testimonials on Akeneo&#8217;s products and services<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Commercial prospecting for clients<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Akeneo&#8217;s legitimate interest in business development<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Sending newsletters, commercial communications, or free training to Users regarding Akeneo&#8217;s products, services, and events<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Commercial prospecting for prospects<\/span><\/td>\n<td><span style=\"font-weight: 400;\">User&#8217;s consent<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Sending newsletters and commercial communications to Users regarding Akeneo&#8217;s products, services, and events<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Processing a request to become a Partner or appear in the Appstore<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Pre-contractual measures<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Reviewing the User&#8217;s request; Contacting the User again<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Processing your job application (&#8222;Careers&#8220; section)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Pre-contractual measures<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Reviewing the User&#8217;s application<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Managing pre-litigation or litigation<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Akeneo&#8217;s legitimate interest in defending its rights and interests<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Sanctioning any identified violation; Managing any dispute or litigation<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Compliance with legal and regulatory obligations<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Legal and regulatory obligations imposed on Akeneo<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Akeneo&#8217;s compliance with its legal and regulatory obligations; Responding to any User request in the exercise of their rights<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Managing free trial registrations and onboarding<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Pre-contractual measures<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Processing trial registration; sending onboarding communications; monitoring trial usage in order to provide support and assess conversion<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Providing guest access to Digital Showroom via OTP authentication<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Akeneo&#8217;s legitimate interest in providing secure access to its products<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Sending a one-time access code to the guest&#8217;s email address<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">B2B prospecting and relationship management<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Akeneo&#8217;s legitimate interest in business development<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Managing relationships with existing and prospective business customers; processing data obtained from third-party sources such as LinkedIn or data enrichment providers<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<h3><b>Sources of Personal Data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In addition to data collected directly from you, Akeneo may receive personal data from the following sources:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Public professional platforms (e.g., LinkedIn): job title, employer, professional contact details, for B2B prospecting purposes.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Third-party data enrichment providers (e.g., ZoomInfo, Clearbit): company size, industry, contact information, for lead qualification purposes.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Business partners and resellers: contact details of their clients or prospects where they refer Akeneo&#8217;s services.\u00a0<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Publicly available sources: published professional contact information. Where Akeneo collects data from third-party sources, it will inform the data subject within a reasonable period (and in any event within one month), unless an exemption applies under applicable data protection law.<\/span><\/li>\n<\/ul>\n<h3><b>Recipients of the Collected Personal Data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">With the exception of what is presented in this privacy policy or what is permitted or required by applicable law, Akeneo does not share User data with third parties without their prior authorization, and Akeneo does not allow third parties to collect personal data from Website Users. However, Akeneo may share User personal data with its third-party service providers, such as hosting and data storage service providers, to the extent necessary to provide the services requested and expected by Users. These third-party providers will only have access to information strictly necessary to fulfill their designated functions, will be subject to confidentiality and data protection obligations, and will not be authorized to use your personal data for their own commercial purposes. As the Data Controller, Akeneo will in no case be released from its obligations to Website Users due to the use of such third-party service providers.<\/span><\/p>\n<div class=\"responsive-table\"><table>\n<thead>\n<tr>\n<th><b>Recipients<\/b><\/th>\n<th><b>Purposes<\/b><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Akeneo and its authorized personnel<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Providing the services offered on the website and managing the website<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Akeneo subsidiaries and their authorized personnel<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Processing your job application<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">TeamTailor and Welcome to the Jungle companies<\/span><\/td>\n<td><span style=\"font-weight: 400;\">For the administrative management of recruitment campaigns and candidate management<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Our subcontractors (hosting providers, IT maintenance service providers, etc.) Administrative or judicial authorities<\/span><\/td>\n<td><span style=\"font-weight: 400;\">For exclusively technical or logistical purposes In case of an express and motivated request from them or in the event of a proven violation by a user of legal or regulatory provisions<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">External advisors and other interested parties<\/span><\/td>\n<td><span style=\"font-weight: 400;\">In case of managing potential disputes and\/or other legal matters if applicable<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Other third parties<\/span><\/td>\n<td><span style=\"font-weight: 400;\">In the event of restructuring, reconstitution, acquisition, financing by loan, merger, sale of Akeneo&#8217;s assets, or a similar transaction, as well as in cases of insolvency, bankruptcy, or placement under receivership where personal data is transferred to one or more third parties as Akeneo&#8217;s assets.<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<p>&nbsp;<\/p>\n<h3><b>Transfer of Personal Data Outside the European Economic Area<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">User personal data is processed within the European Economic Area (EEA) whenever possible. However, Akeneo&#8217;s subsidiaries and some of its service providers are located in countries outside the EEA, and your personal data may be processed in these countries. Akeneo may also organize events with partners located outside the EEA. In this case, you will be informed at the time of your registration for the event of the transfer of your personal data to the third country where the relevant provider is located. Where Akeneo processes personal data of individuals located in the United Kingdom, such processing is carried out in compliance with the UK GDPR and the Data Protection Act 2018.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">When personal data is transferred outside the EEA, Akeneo ensures that appropriate safeguards are in place in accordance with applicable data protection law, including:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Standard Contractual Clauses (SCCs) approved by the European Commission;<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Adequacy decisions issued by the European Commission;<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Binding Corporate Rules (BCRs) where applicable.<\/span><\/li>\n<\/ul>\n<h3><b>Special Categories of Personal Data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Akeneo does not intentionally collect or process special categories of personal data (as defined in Article 9 GDPR), including data revealing racial or ethnic origin, political opinions, religious beliefs, trade union membership, health data, biometric data, or sexual orientation, through its Website or standard product use.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If such data is inadvertently submitted (e.g., within a CV or a free-text field), Akeneo will not process it for any purpose other than responding to the original request, and will delete it as soon as reasonably practicable.<\/span><\/p>\n<h3><b>Security Measures Implemented by the Data Controller<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The protection of your personal data is a priority for Akeneo. We implement appropriate security measures to ensure the confidentiality, integrity, and availability of your data. These measures include securing our computer systems, managing access to data, encrypting sensitive information, and continuously training our staff on security best practices.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additional information about Akeneo\u2019s technical and organizational security measures is available on:\u00a0 https:\/\/www.akeneo.com\/security\/<\/span><\/p>\n<p><span style=\"font-weight: 400;\">We are committed to complying with industry standards for data protection, including the General Data Protection Regulation (GDPR) in the EEA. In the event of a personal data breach, Akeneo will assess the incident and, where required by applicable law, notify affected individuals and\/or relevant supervisory authorities within the applicable legal timeframes If you have any questions about the security of your data, find a vulnerability, or want to report a security incident, please contact us at gdpr@akeneo.com<\/span><\/p>\n<h3><b>Retention Period for Personal Data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">In general, your personal data will be retained only for the period necessary to achieve the purposes for which the data was collected or to comply with legal or regulatory requirements. Unless applicable exceptions apply:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Data collected via website forms (e.g., contact requests, information requests, access to resources) are retained for as long as necessary to process the request and, where applicable, for follow-up communications or to support Akeneo\u2019s legitimate business activities, in accordance with applicable retention requirements;.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Data collected as part of your registration for an Akeneo event is kept until the end of the next event.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Data collected as part of your registration to receive commercial communications or articles from Akeneo is kept until you unsubscribe.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Data collected as part of your job application is kept for two (2) years from your last contact with us unless local legislation recommends different retention periods and unless you request the destruction of your file.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Login data is kept for up to thirteen (13) months.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Data collected as part of your free trial registration is kept for the duration of the trial and, where applicable, for the subsequent customer relationship, or deleted within thirty (30) days of trial expiry if no contract is entered into.<\/span><\/li>\n<\/ul>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Data collected for guest access authentication (OTP) is retained for the duration of the access session and deleted within [30] days thereafter.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Business contact data (B2B): retained for three (3) years from the last meaningful interaction, unless the contact requests deletion earlier<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Beyond these periods, Akeneo retains your data for:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Three (3) years for data kept for prospecting purposes.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Five (5) years for data kept for evidence.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Ten (10) years from the close of the accounting year for data kept for accounting purposes, as well as for commercial documents.<\/span><\/li>\n<\/ul>\n<h3><b>Automated Decision-Making and Profiling<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Akeneo does not make decisions about you based solely on automated processing (including profiling) that produce legal or similarly significant effects, as described in Article 22 of the GDPR.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Akeneo may use automated tools to analyze website usage and assess lead quality for internal marketing purposes (e.g., lead scoring). Such processing does not produce legal or significant effects for the individuals concerned and is based on Akeneo&#8217;s legitimate interest in improving its commercial operations. You have the right to object to this processing at any time (see &#8222;Rights of Users&#8220; below).<\/span><\/p>\n<h3><b>Rights of Users Regarding the Use of their Personal Data<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">As a user of our site, you have the right to control the use of your personal data. You have the right to access your data, allowing you to obtain clear, transparent, and understandable information about how we use your personal data and your rights (as provided in this policy), as well as a copy of your personal data. You have the right to rectification in case your personal data is inaccurate, outdated, or incomplete. You have the right to erasure of your personal data (or the right to be forgotten) when one of the following reasons applies:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> You object to the processing of your personal data, and there is no compelling legitimate reason for maintaining this processing (such as the obligation on Akeneo to retain certain personal data).<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> You object to commercial prospecting operations.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> You decide to withdraw your consent on which the processing is based.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Your personal data is no longer necessary for the initial purposes that justified its collection or another type of processing.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> The use of your data does not comply with applicable legislative or regulatory provisions.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The withdrawal of consent does not affect the lawfulness of processing based on consent before its withdrawal. You may withdraw your consent at any time, easily and free of charge, by contacting us at gdpr@akeneo.com or by using the unsubscribe link in any marketing communication. You have the right to object to the processing of your personal data unless there are legitimate and compelling reasons that override your interests, rights, and freedoms, such as compliance with legal obligations or the establishment, exercise, or defense of a legal right. You have the right to data portability in accordance with applicable data protection laws, allowing you to receive the personal data you provided to us. This right applies only if it meets the following conditions:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> It concerns only your personal data, excluding all anonymous data or data from third parties.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> It does not harm the rights and freedoms of third parties, including ours (especially trade secrets or intellectual property).<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> It concerns personal data processed automatically (paper files are not included).<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Processing is based on your consent or the performance of a contract concluded with us (to verify this, you can refer to Article 2 of this policy). You have the right to temporarily limit the processing of your personal data, particularly for verification purposes: when you contest the accuracy of your information, if the processing is unlawful, if we no longer need the data but they are still necessary for you to establish, exercise, or defend a legal right, or if you object to the processing during the verification period.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">If you wish to exercise any of these rights, please contact us at gdpr@akeneo.com. We will strive to respond to your request within one (1) month of receipt of your request (extendable to three (3) months for complex requests, with prior notification). If you believe that the processing of your data violates data protection laws, you have the right to file a complaint with the Commission Nationale Informatique et Libert\u00e9s (CNIL) via its website or by mail: 3, place de Fontenoy \u2013 TSA 80715 \u2013 75334 PARIS CEDEX 07. If you are located in the United Kingdom, you may also lodge a complaint with the Information Commissioner&#8217;s Office (ICO): ico.org.uk or by phone on 0303 123 1113.\u00a0 This right can be exercised at any time for free, except for any postage costs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the event that your request is not addressed satisfactorily, you may escalate your complaint to our privacy contact (see Section &#8222;Contacts&#8220; below). Akeneo monitors the handling of all privacy requests and complaints as part of its ongoing compliance obligations.<\/span><\/p>\n<h3><b>Rights of Users Located Outside the European Economic Area<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you are located outside the EEA, additional or alternative rights may apply under the laws of your jurisdiction.<\/span><\/p>\n<h3><b>California Residents (CCPA \/ CPRA)<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), grants you the following rights:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\"> Right to know: to request disclosure of the categories and specific pieces of personal information Akeneo has collected about you, the sources of that information, and the purposes for its use.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Right to delete: to request the deletion of personal information collected from you, subject to certain exceptions.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Right to correct: to request correction of inaccurate personal information.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Right to opt out of sale or sharing: Akeneo does not sell personal information for monetary consideration. To the extent sharing constitutes a &#8222;sale&#8220; under CCPA, you may opt out via our Cookie Settings.<\/span><\/li>\n<li><span style=\"font-weight: 400;\"> Right to non-discrimination: Akeneo will not discriminate against you for exercising your CCPA rights.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">To exercise your CCPA rights, please contact us at gdpr@akeneo.com. Akeneo will verify your identity before processing your request and will respond within the timeframes prescribed by applicable California law.<\/span><\/p>\n<h3><b>Other Jurisdictions<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Users in other jurisdictions (e.g., the United Kingdom, Canada, Brazil, Japan) may have additional rights under their local data protection laws. Akeneo endeavors to comply with applicable local requirements. In particular:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">United Kingdom: processing is subject to the UK GDPR and Data Protection Act 2018. You may contact the ICO at <\/span><a href=\"http:\/\/ico.org.uk\"><span style=\"font-weight: 400;\">ico.org.uk<\/span><\/a><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Canada: if you are located in Canada, processing may also be subject to applicable Canadian privacy legislation, including PIPEDA or provincial equivalents<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">For any questions about your rights in your jurisdiction, please contact us at gdpr@akeneo.com.<\/span><\/p>\n<h3><b>Contacts<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">For any questions about this privacy policy, to exercise your rights, or to report a privacy or security concern, please contact:<\/span><\/p>\n<div class=\"responsive-table\"><table>\n<thead>\n<tr>\n<th><b>Contact<\/b><\/th>\n<th><b>Details<\/b><\/th>\n<\/tr>\n<\/thead>\n<tbody>\n<tr>\n<td><span style=\"font-weight: 400;\">Data Controller<\/span><\/td>\n<td><span style=\"font-weight: 400;\">Akeneo SAS 2 Place G\u00e9n\u00e9ral Mellinet, 44100 Nantes, France<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Akeneo Data Protection Officer<\/span><\/td>\n<td><span style=\"font-weight: 400;\">dpo@akeneo.com<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Privacy requests &amp; complaints<\/span><\/td>\n<td><span style=\"font-weight: 400;\">gdpr@akeneo.com<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">Security incidents<\/span><\/td>\n<td><span style=\"font-weight: 400;\">gdpr@akeneo.com<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">French supervisory authority (CNIL)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">www.cnil.fr 3, place de Fontenoy \u2013 TSA 80715 \u2013 75334 PARIS CEDEX 07<\/span><\/td>\n<\/tr>\n<tr>\n<td><span style=\"font-weight: 400;\">UK supervisory authority (ICO)<\/span><\/td>\n<td><span style=\"font-weight: 400;\">ico.org.uk \u2014 Tel: 0303 123 1113<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table><\/div>\n<p><span style=\"font-weight: 400;\">Akeneo may update this privacy policy from time to time to reflect changes in its practices, legal requirements, or product offerings. The most recent version will always be available at www.akeneo.com\/privacy-policy. Material changes will be communicated to Users by email or prominent notice on the Website prior to the change becoming effective.<\/span><\/p>\n\n                                                                    <\/div>\n                                                    <\/div>\n                                        <\/div>\n            <\/div>\n        <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":true,"footnotes":""},"class_list":["post-47879","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Privacy Policy | Akeneo<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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