Archives for the tag "customer experience management"
Oct. 5, 2018
Consumer companies across the globe, regardless of sector, are all moving toward a common goal: creating the best possible experience for the customer….
Sep. 12, 2018
Expert Interview with AOE:
How Omnichannel Commerce is Reinventing the Customer Experience in the Travel Industry
How consumers shop for products in an omnichannel world is changing faster than ever. In particular, airport shopping has shifted as consumers can…
Jul. 6, 2018
A new report from Juniper Research shows that smart devices like the Amazon Echo and Google Home will be installed in 55% of…
Jun. 28, 2018
In any business, creating and maintaining a great customer experience is critical to driving sales. One of the most influential components of that…